Setup
FAQs for setting up an event
From your event dashboard, navigate to Setup > Tickets > Edit on the ticket type you would like to make non-refundable (or Add Ticket Type). ...
Wed, 3 Mar, 2021 at 6:51 PM
To create a live stream "Watch again" or rental period by navigating to Setup > Tickets > “Edit” next to your ticket (or “Add Ticket Type”)....
Wed, 3 Mar, 2021 at 7:34 PM
To create a ticket type that allows access to a live stream, navigate from your event dashboard to Setup > Tickets. Choose your preferred opt...
Wed, 3 Mar, 2021 at 6:49 PM
To control the amount of tickets a person can purchase for a ticket type, navigate from your event dashboard to Setup > Tickets > Edit (or “Add ticket...
Wed, 3 Mar, 2021 at 6:54 PM
“Ticket Grouping” is a way to organise and display multiple ticket types in an easy-to-read manner on the ticket widget for ticket buyers. To add a tic...
Wed, 3 Mar, 2021 at 7:19 PM
To add a custom ticket wallet button with a link for a third-party conference call (i.e. Zoom, Google Meet) by navigating to your event dashboard a clicking...
Fri, 9 Apr, 2021 at 3:55 PM
A foundation ticket prevents the purchase of all other ticket types in a date/ time slot once it's sold out. To activate, please navigate to y...
Tue, 16 Mar, 2021 at 12:15 PM
To add a promotional video to your event page, navigate from the event dashboard to Setup > Images > Upload. Add the link for your video f...
Wed, 3 Mar, 2021 at 7:01 PM
If your event is operating under government guidelines with Track & Trace (known as “Test & Protect’ in Scotland) regarding the Covid-19 pandemic, y...
Wed, 3 Mar, 2021 at 7:06 PM
It's the software that captures your webcam or other video inputs and converts it into the correct data to send to Streaming Providers, such as Citizen...
Thu, 11 Mar, 2021 at 3:29 PM