To view all your event’s tickets sales, please navigate to the event dashboard and select Income & Sales > Sales & Revenue.
- From here you can view,
The customer’s date/time of purchase
Customer’s Name
No. of Tickets Purchased
Purchase outlet (Website/Comp’d)
The payment type (Card/Cash)
Payment code
No. tickets refunded
Any requests on the purchase (i.e. food options, accessibility assistance).
No. tickets returned
The panel underneath the customer purchase information allowed you to view the following totals of your event;
Tickets sold
Tickets Comp’d
Tickets Returned
Tickets Total
Income
Refunds
Website Income
Box Office Card Income
Top tip! - To cancel or refund a customer's order, click “View” next to their order.