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Organiser FAQs
Setup
39
Title & Description - How do I hide my event for public view?
Location - How do I set up my event when I haven’t secured a venue?
Location - How do I set up an online event?
Location - How do I delete a venue?
Location - How do I create a live stream event location?
See all 39 articles
Sales
4
Box Office - How do I issue complimentary tickets?
Sales & Revenue - How do I view my ticket sales?
Attendees & Guests - How do I view my attendees/guests?
Sales Digest - How do I get weekly sale updates for my event?
Marketing
5
Discounts Codes - How do I create a discount code for my event?
Reward Referrer - How do I set up rewards for customers who refer my event to others?
Ambassadors - How to create an event ambassador who can sell tickets?
After Sale Pop Up - How do I send a message to customers after they purchase a ticket?
Marketing - What is the “Waiting List” feature?
Admin
5
Duplicate event - How do I duplicate my event?
Emails & Newsletters (Email Centre) - How do I send my attendees important event information/event marketing newsletters?
Embed Widget - How do I embed a “Buy Tickets” form to my event website?
Event Admins - How do I grant another person to access to edit my event?
Super Trolley - How do I create “add ons” for my event (e.g. merchandise, event packages)?
Additional Tips
7
Artists & Performers - How do I use “Artists & Performers”?”
Fine Print - How do I view my event ticket Fine Print?
Ticket: Exchange - How do I exchange a customer’s tickets to a different time slot?
Live Stream Events - How do I make sure my event's live stream broadcast is of high quality?
Live Stream Events - How to stream a third-party conference call to my live stream?
See all 7 articles
Customer FAQs
FAQs
1
My Tickets - How do I exchange my tickets to another date/timeslot?
Live stream Events
6
Live stream - How do I stream an event to my TV?
Live stream - How do I watch a live stream event?
Live stream - Where do I watch the replay of a live stream?
Live stream - Why is the live stream not playing?
Live stream - I arrived to the show late, can I rewind the show?
See all 6 articles
Ticket Purchase
0
Help Desk Software
by Freshdesk