Help Desk

FAQs 13

• I want to transfer my ticket to a friend or family member...
• I haven’t been sent or can’t find my e-ticket.
• How do I reset my password?
• How do I get refund to an event?
• How do I access my account?

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Ticket Purchase 5

• How do I purchase a ticket?
• How do I search for an event?
• I purchased the wrong tickets, how do I change my tickets for the correct event?
• I have a question about an event, how do I find the contact details of the organiser?
• My event is sold out, can I join a waiting list?

My Tickets 4

• How do I exchange my tickets to another date/time slot?
• How do I view the tickets I have purchased?
• How do I access an online event?
• How do I find the contact details of an event organiser?

My CT Account 8

• How do I sign in to my account?
• How do I create an account?
• How do I re-send my ticket wallet to my email?
• How do I delete my account?
• I didn't set a password for my account...

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Live Stream Events 5

• Why is the live stream not playing?
• How do I stream an event to my TV?
• Where do I watch the replay of a live stream?
• How do I watch a live stream event?
• I arrived to the show late, can I rewind the show?