• To email your attendees, navigate from your event dashboard to Marketing >  Email & Newsletters (or Email Centre).




      • Create an “Audience”,

          • In the Email Centre, click “Audience” to create a new dynamic list of attendees based on the following filters;

            • Event Genre

            • Town / City

            • Postcode

            • Event

            • Event Date

            • Ticket Type

            • Ticket Purchased

              • Note - Subscribers are potential customers & ticket purchasers who have signed up for marketing emails. 





        • Once you have selected the correct filters, click “Save Audience”. If you wish to save and start creating your email click “Save and create email”.



        • By default, an audience is made when an event is created using the filters “Event Date” and “Ticket Purchased".



      • Create an Email, 

        • To create an email select “Create Email” from the email centre and choose from the following email templates;

          • Basic 

          • Hero 

          • Columns 

          • None



        • To edit the text block, hover over it and select from the following options;

          • Move - reorder the order of the text block in the email 

          • Edit - editing the text in the block and tags 

          • Add block - add a picture, new paragraph, heading, divider, button, spacer

          • Column-ise - add a new column with a picture or new text 



        • If you need to add a block click “+ Add Block” and select out of the following,

          • Image

          • Paragraph

          • Heading

          • Divider

          • Button

          • Spacer


        • Then select the email purpose (Marketing or Important Information) and add your subject line, reply to address and schedule send date and time of the email.



        • To preview the email, click “Preview in your inbox”, and view in your organiser master email address.


        • To finalise your email for sending, select the checkbox “Activate to send” and select your audience under “Recipients”. 




        • Click ”” and view all scheduled emails in the “Outbox” tab on the main Email Centre page. 


        • Once sent the email will appear on the “Sent” tab, where you can view the sent date and amount of people the email has reached. 




        • If you want to save your email as a draft, do not select the “Activate tickets” checkbox and then click “Save”. All draft emails can be viewed in the “Drafts” tab on the main Email Centre page.