• To grant access to your event team,  please ask them to create a Citizen Ticket account. Then navigate from your event dashboard to Admin > Event Admins. 




      • Add the full name and email address of the event admin to the relevant fields and select from the following checkboxes what access you wish to grant them;

        • Grant access to the Event Dashboard for this event

        • Grant access to App / Scan Tickets during the event

        • Grant access to Box Office (sell and issue tickets) for this event

        • Grant access to Email Centre (send emails) for this event

 

 

      • Then click “Save” and an email will be sent to the added event admin.

      • Repeat if you require more than one event admin. If you need to remove their access click “Revoke”.

 


      • Top tip! - if you need an event team member to have full access click “Multi-event admins” or give them full access by clicking “Profile owners” under your organiser profile > Edit Profile > Profile owners.