The live stream server URL & key can be generated by navigating to your event dashboard and clicking “Setup” > ”Livestream Studio”. They will display under “Stream Settings”.
- In the meantime, set up your livestream on your software (including prepared video, screen capture for any third party calls and your scenes/transitions for show production).
Note - You will see a Checklist on the Livestream Studio’s left-hand side. This will let you know what tasks you need to complete for the duration of your live stream.
- Add the live stream URL & key to your livestream software’s stream settings as prompted on the checklist.
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When you are ready to stream to viewers click “Go Live”. Your stream will now be viewable to ticket holders.
- Top tip - You can click “Access Livestream” to see what the viewers are watching.
- The live stream event name
- The live stream event information (edit in “Title & Description”)
- The live stream start & finish time.
- The live stream event’s viewer count.
- The emoji reaction of your viewers
- If your customers need help with their live stream, they can click “Need Help” in the bottom left-hand corner of the screen to access the customer knowledge base with live stream FAQs.