FAQs on Marketing for Event Organisers

Discounts Codes - How do I create a discount code for my event?
From your event dashboard select Marketing > Discount codes and “Generate” or create your discount code.  Choose if you wan...
Wed, 29 Apr, 2020 at 10:43 AM
After Sale Pop Up - How do I send a message to customers after they purchase a ticket?
To activate a personalised message to customers after they complete a ticket purchase, navigate from your event dashboard to Marketing > After Sale P...
Wed, 29 Apr, 2020 at 10:53 AM
Waiting List - What is the “Waiting List” feature?
If your event sells out, users can subscribe to receive notifications if tickets become available at a later date. To enable a waiting list on your eve...
Tue, 23 Feb, 2021 at 3:14 PM
SEO & Sharing - How do I use "SEO & Sharing"?
Using SEO & Sharing is a great way to boost your event's reach online. See how to do this on Citizen Ticket below; Artists & Groups Ad...
Wed, 10 Feb, 2021 at 4:42 PM
Ambassadors - How to create an event ambassador who can sell tickets?
To create an event ambassador that can promote your event with ticket purchase links known as a “Magic Checkout”, please navigate from your event dashbo...
Wed, 29 Apr, 2020 at 10:52 AM
Reward Referrer - How do I set up rewards for customers who refer my event to others?
To activate a reward system, navigate from your event navigate to Marketing > Reward referrers. Describe the reward you wish to gi...
Wed, 29 Apr, 2020 at 10:51 AM
Traffic & Tracking - What is the "Traffic & Tracking" tool?
Use the “Traffic and Traffic” feature to understand your event’s web and widget traffic and see where your sales originate from. From your event dashb...
Thu, 11 Feb, 2021 at 1:04 PM
Marketing - Can I talk to somebody about marketing my event?
Of course! If you’d like help with marketing please contact
Fri, 12 Feb, 2021 at 5:18 PM