Help Desk

Marketing - Checkout Settings Click on the “Events” button on the left hand main panel. Click the “Dashboard” of your event. Click “Marketing”...

After Sale Pop Up - How do I send a message to customers after they purchase a ticket? Click on the “Events” button on the left hand main panel. ...

How to write a “Marketing Opt-In” Message Marketing Consent Message: Write a custom message to invite your customers to opt-in to your marketing. ...

SEO & Sharing - How do I use "SEO & Sharing"? SEO & Sharing - How do I use "SEO & Sharing"? Click on the ...

To create an event ambassador that can promote your event with ticket purchase links known as a “Magic Checkout”, please navigate from your event dashboard ...

To activate a reward system, navigate from your event dashboard to Marketing > Reward referrers. Describe the reward you wish to give to your...

Super Trolley - How do I create “add ons” for my event (e.g. merchandise, event packages)? With "Super Trolley" you can allow customers t...

Super Trolley - Traffic and Tracking Super Trolley: Give customers the option of additional purchases after they have selected a ticket. For exa...

Of course! If you’d like help with marketing please contact marketing@citizenticket.co.uk.

Discount Codes - How do I create a Discount Code for my Event? Click on the “Multi Event Tools” button on the left hand panel. Click “Disco...